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City of Twentynine Palms Privacy Policy

Thank you for visiting the City of Twentynine Palms ("City") website ("Site") and for reviewing our privacy policy. Your privacy is very important to us and our Site has been developed with that in mind. We recognize your right to know what information is being collected about you and how that information will be used, as well as our legal obligations to limit collection and protect the information we obtain. This policy was updated as of July 1, 2013.
  • You do not have to give the City personal information to visit the Site.
  • The City collects personally identifiable information (first and last name, physical address, email address, telephone number, credit/debit card numbers, or other identifiers that permit the physical or online contacting of an individual) only if specifically and knowingly provided by you.

  • The personally identifiable information you provide through the Site may be used to:

    • Respond to your email inquiry;

    • Provide the services you request;

    • Deliver the services or products you purchase or order on the Site;

    • Forward your email inquiry to the appropriate person or entity for response or assistance; or

    • Notify you of issues or information in subject areas or matters you have expressed interest in or concern about.

  • The information you provide may also be collected for the City's statistical purposes, including performing user behavior analyses to measure customer interest in the various areas of, or particular pages on, the Site. The City does not include personally identifiable information in disclosing any consumer information in aggregate form for analysis.
  • If the City is merely responding to your electronic inquiry, the personally identifiable information you provided for the City to do so will not be maintained.
  • The City uses cookies. A cookie is a small file created by your Web browser to assign a unique identification to your computer. The City uses the cookie to track your clicks as you browse and move between pages on the Site. We do not use cookies to retrieve personal information about you from your computer.
  • If you do nothing during your visit but browse through the Site, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We do not track or record information about individuals and their visits. We use this information to learn about the number of visitors accessing different sections of or pages on the Site, what information is of greatest interest, and technical information that will enhance your ease of use, such as system performance, problem areas, and the types of technology our visitors use. We automatically collect and store only the following information about your visit:
    • The Internet domain (for example, "xcompany.com" if you use a private Internet access account, or "yourschool.edu" if you connect from a university's domain) and IP address (the number that is automatically assigned to your computer whenever you are surfing the Web) from which you access the Site;
    • The type of browser and operating system used to access the Site;
    • The date and time you access the Site;
    • The pages you visit; and
    • If you linked to the Site from another website, the Internet address of that website.
    • The City is a California Municipality that provides services for and on behalf of the residents of Twentynine Palms, CA. The City operates for purely professional purposes, and any personal information provided by an individual to the City for personal purposes is not shared with third parties for direct marketing purposes. If for any reason you wish to request confirmation that your personally identifying information has not been shared with third parties for direct marketing purposes, or if you have questions or concerns or wish to access or modify your personal information provided through the Site, contact the City at:
      City of Twentynine Palms
      6136 Adobe Rd
      Twentynine Palms, CA 92277
      (760) 367-6799
    • Electronic Mail Precautions 
      Remember that email is not necessarily secure against interception. If your communication is very sensitive, or includes information such as your bank account number(s), credit card number(s), or social security number, you should send it by mail unless the Site indicates that a particular website is secured.
    • Electronic Commerce Precautions
      Some of our Site pages allow you to purchase products or services, or to request information electronically. That information will be maintained and protected in accordance with the Privacy Act, 5 U.S.C. 552a, which means that it will be secured in transit to us and secured once received. The City will not share this information with third parties other than necessary to fulfill your order or request; comply with the law or legal process served on the City or the Site; protect and defend the rights, interests or property of the City, including its respective directors, officers, employees, agents, volunteers, affiliates, marketing partners, consultants, or third parties; or to protect the personal safety of City members or members of the public.
    • Online Surveys
      From time to time, the City may conduct online surveys that ask you for demographic data. The City or its agents may also contact you by telephone with the option to participate in other member research studies. Participation in any survey or other consumer research is always voluntary. The City aggregates the responses received before using the information, to improve the information, products and services the City offers. The City does not link your individual responses to your personal information at any time.
    • Member Communications
      We occasionally send mail and email communications to our members to let them know about new programs, products and special offers. If you wish to discontinue receiving such communications, you may unsubscribe from receiving them at any time. To unsubscribe, simply find the appropriate link on the Site homepage or the applicable email communication, or contact the City for assistance at (760) 367-6799. 
    • Modifications or Changes to this Policy
      In the event of a material change to this privacy policy, a notice will be posted on the City's homepage of the Site, as well as this page.
This updated Privacy Policy is effective as of March 1, 2016. For additional information regarding proper use of the Site, read the Terms of Use of the Site.