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Situation Summary Report #1

DATE OF INCIDENT: July 14-15, 2024
REPORT DATE: July 16, 2024
REPORT TIME: 10:45 p.m.

City staff has and continues to diligently work to mitigate the impacts from Sunday and Monday's rain events. While some homeowners experienced only a sprinkle, others had mud enter front yards, back yards, garages, and, in some cases, the actual home.

While the City does not have the authority nor financial resources to fund the repair of private property, the City remains committed to identifying and connecting residents to available resources.

For those with insurance: Contact your insurance company to verify your insurance coverages. Your insurance company will help you navigate documenting damage, contacting available contractors, and remediating damage.

Red Cross: Depending on the damage to the inside of a home, the Red Cross may be of assistance. The Red Cross can be reached at (800) 675-5799. Currently, the Red Cross is compelled to follow FEMA guidelines when assessing damage and distributing any potential aid. These guidelines are:

    • For single-family homes and apartments, 18" or more of water, sewage, or mud on the main living floor or that covers electrical outlets.
    • For manufactured (mobile) homes, if water impacts the floor system (to include belly board insulation, duct work, and subflooring) or a waterline up to 12" within the living area.

San Bernardino County: The City is working with the County to determine if the County has resources which could help City residents and if flood damage exceeds required thresholds for a County, State, and/or Federal intervention.

FEMA: FEMA activation requires significant and severe regional property damage. Requests for aid shall be elevated through the County to the State. The Stafford Act (§401) requires the State Governor's Office deem the disaster of such magnitude the State Governor requests the President of the United States declare a major disaster exists and FEMA aid is appropriate.

Team Rubicon: City staff has requested Team Rubicon's assistance. City staff will be taking a representative from Team Rubicon on a community tour tomorrow, Wednesday, in hopes our community's needs match Team Rubicon's capabilities. If your home or property have been severely impacted, please immediately email info@29palms.org with the following information:

    1. Full Name (For example: Sarah Rodriguez)
    2. Full address (For example: 123 Main Street, Twentynine Palms, CA 92277)
    3. Contact phone numbers [(760) 123-3456]
    4. Email address
    5. Are you currently residing in your home? (Yes or No)
    6. Do you have electrical power, water service, and a working septic system? (Yes or No) If no, identify which utility has failed.
    7. Specifically identify what damage has occurred to your home. (For example: I have significant debris in my front yard and three inches of mud in my home.).

Please respond to these specific questions, in the order identified above. Failure to number your responses and answer each question may delay or prevent you from receiving an evaluation. Submitting a request does NOT guarantee an evaluation or assistance. Once Team Rubicon tours our affected area, the Team Rubicon representative will forward our request through the Team Rubicon's chain of command. Team Rubicon will determine if Team Rubicon has the resources and manpower to respond to our community needs. Team Rubicon's response is outside the City's control.

For those displaced from your homes:

City staff have contacted several hotels within our community and requested discounted hotel rates be offered to displaced residents. While we expect this list of participating hotels will increase, to date, the following hotels are willing to provide displaced Twentynine Palms residents discounted rates:

Motel 6: (760) 904-6992; 72562 Twentynine Palms Highway, Twentynine Palms, CA 92277

SureStay by Best Western: (760) 367-9141; 71487 Twentynine Palms Highway, Twentynine Palms, CA 92277

Debris Removal:

City staff is working with Burrtec to determine how residents may dispose of flood-damaged materials. When more information becomes available, the City or Burrtec will advise.

Road Closures:

Adobe Road remains closed between Raymond Road and Amboy Road

Joe Davis Drive east of Utah Trail

Ocotillo Avenue between Southslope Drive and Sunnyvale Drive

Public Works crews remain committed to clearing roadways of dirt and other debris. Please use extreme caution when driving towards and around all Public Works vehicles.

In closing:

City staff remains committed to assisting the community in response to the July 14 and 15 rain event. The City will provide a follow-up report by or before this time tomorrow evening, July 17, 2024.